A video showing individuals styling hair in the food preparation area of O Chicken in Westfield Garden City, Mt Gravatt, has caused public outrage due to unsanitary practices in a food business.
Community Concern Over Food Hygiene
The incident, captured in a TikTok video, showed two people in the restaurant’s kitchen, with one person brushing the other’s hair using a fine-toothed comb. The video zoomed in on the kitchen area from the front counter and was accompanied by shocked commentary from the person filming, who questioned the hygiene practices. The video quickly spread online, raising concerns among local residents about food safety and hygiene standards in their community.
Restaurant Management Responds
O Chicken’s master franchisor, Andy Zuo, expressed his dismay upon viewing the video, stating that such behaviour is strictly prohibited within O Chicken establishments and negatively affects the brand’s reputation. He indicated that a regional agent had been appointed in 2023 to manage the Queensland stores’ operations, marketing, and expansion.
Following the incident, Mr. Zuo intended to discuss the matter with the regional agent and consider withdrawing their agency. The O Chicken Garden City location was contacted for comment, but a response was not immediately available.
Investigation and Future Actions
The local community is now calling for a thorough investigation into the matter, with many expressing concern about the potential health risks associated with such unsanitary practices. Local health authorities may investigate the matter to ensure all food safety regulations are followed.
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The incident has prompted discussions about maintaining high hygiene standards in food preparation areas, particularly in busy takeaway restaurants. The future of the O Chicken Garden City branch and the regional agent are currently uncertain, pending further investigation and action from the master franchisor.
Published Date 24-March-2025
