An alleged attempt to improperly claim container refunds at a Containers for Change site in Mt Gravatt is under investigation following circulation of video footage online.
Alleged Misuse At Mt Gravatt Refund Point
Footage recorded at an Upper Mt Gravatt Containers for Change site shows a man and woman allegedly placing non-eligible fast food packaging into a reverse-vending machine while scanning an eligible drink container.
The video shows the scanner being activated repeatedly while rubbish, including takeaway cups, is fed onto the conveyor belt. The refund mechanism was reportedly triggered 15 times in less than a minute.
A witness who filmed the incident said she was left waiting behind the pair for about half an hour while the machine was in use. The incident is now being examined.
How The Scheme Works Across Queensland
Queensland’s Containers for Change program provides a 10-cent refund for eligible drink containers, including plastic bottles, aluminium cans and certain cartons.
The scheme began in November 2018 and is overseen by the not-for-profit Container Exchange (COEX). COEX has reported 11 billion container returns since launch, equating to $1.1 billion in refunds. The network processes more than 3,000 containers per minute across Queensland.
Reverse-vending machines are intended to prevent misuse through checks that can include barcode scanning and material or shape detection.

Investigation And Community Reaction In Mt Gravatt
COEX says allegations of fraud are treated seriously and the Mt Gravatt recycling incident will be investigated. The review will examine whether the matter involved a machine fault.
The footage has prompted a strong response online. Some commenters criticised the behaviour, describing it as taking advantage of a community program. Others expressed sympathy in comments.

Queensland authorities have not publicly detailed potential penalties in this case.
Members of the public are being encouraged to report suspicious activity through official channels to help protect the integrity of the refund scheme.
Published 22-Feb-2026


























